Stalled answers are retried
If the AI model goes quiet for 15 seconds, the call is cancelled and tried once more. If it still fails, the visitor gets your team's contact instead of a spinner.
Qited Updates
What's new
What's shipped in Qited, most recent first.
October 2026
Answers stream in as they're written
The first words appear in about 3 seconds, in the chat and in the admin console's re-test and staging test.
Add a document from the admin console
Upload a PDF and it's read, indexed and ready to test in staging within seconds. Publish it with one switch, or re-index any document on demand.
Edition changeover
Stage a new edition next to the live one, run your test questions against both, review the answers that changed, then switch.
Cost and limits on the overview
Model cost per answer, with per-visitor and daily limits. Past a limit, people get your team's contact instead of a model call.
A 17-question accuracy test
Each answer must have the right outcome, cite the expected section, give the right values, and quote words found on its page. Current result: 17 of 17.
Citations name the section and page
Every citation reads like “Section 4.3 (page 18)”, using the PDF's own page number, so it opens exactly where it says.
When documents disagree
If two documents conflict, the answer says so, cites both, and points people to your team.
Drawings open to the sheet
Questions about a standard detail open the detail sheet itself, not just the paragraph that mentions it.
One inbox for unanswered questions
Every question the documents don't cover points to a single contact you choose.
The foundations
Cited answers that open the page with the quote highlighted, a feedback queue showing every passage searched, a reference library for your terms, usage reports with CSV export, and an audit log. Built to WCAG 2.1 AA.